To avoid cancellation fees, we kindly request a 48-hour notice. This policy ensures fairness to both clients, who may have otherwise booked the appointment time, and our therapists, who are compensated per session.
Appointments canceled with more than 48 hours' notice: No charge, or a full refund if prepaid.
Appointments canceled with less than 48 hours' notice: Will be charged 100% of the service price as a cancellation fee.
We appreciate your understanding and cooperation. Mahalo nui loa.
